3 Effective Strategies to Ensure That Your Virtual Meetings Are Successful

Do you find it difficult to hold a successful virtual meeting? Then read on as we look at the most common issues people encounter when they try to conduct a…

What Is Voice Analytics?

Voice Analytics is a process of recording audio conversations, voice mails, live calls, and other data on call flows. This is used by customer service centers to analyze customer interactions…

Why Internet of Things’ Security Is Important 2020

What is internet of things’ security? Internet Of Things (IoT) refers to the billions of devices around the globe that are now connected via the internet, collecting and exchanging information.…